Thank you for choosing to stay with us at the Kavalier Boutique Hotel. Below is the hotels terms and conditions, please read them carefully and acknowledge your acceptance.

Reservations

We guarantee all reservations. Your room will be ready and waiting no matter how late you check-in. A method of guarantee is required to book a reservation and a deposit of one night’s stay may apply. We accept cash and the following credit cards:

Euro/Mastercard, Visa, Maestro, American Express.

Cancellations

All reservations have a cancellation policy according to the date(s) of stay. If you need to cancel a guaranteed room night for a standard date, notice of cancellation must be received 72 hours prior to your arrival date. A two-week or 30-day notification may be required during special event dates. To clarify the cancellation policy for your reservation, please contact the hotel.

All cancellations made without proper notice will be subject to a cancellation fee of one night’s stay plus applicable taxes. Guests who do not show up for their reservation are also subject to the above policy.

Arrivals

Check-In Time: 2:00pm

Early Arrivals

If you plan on arriving prior to our check-in time, we ask that you call ahead on the day of your scheduled arrival. While we do not guarantee early check-in, we will do our best to accommodate you. If your room is not ready upon your arrival, we will happily hold your luggage until you can access your room. In order to guarantee access to your room before 2:00pm, we recommend that you also reserve a room for half day.

Departures

Check-Out Time: 12:00 Noon

Early departures

Should you need to check-out prior to your original departure date, a fee of one night’s stay plus applicable taxes will be added to your final bill.

Late departures

While we do not guarantee late check-out, we will do our best to accommodate you. If we cannot fulfill your request, we would be happy to hold your luggage until you are ready to depart. In order to guarantee access to your room past 12:00 Noon, we recommend that you also reserve the room for half day.

Children and extra beds

Children under 6 years of age stay free of charge.

Extra bed – UAH 390,00 per day

All children under 2 years stay free of charge for cots.

All older children or adults are charged UAH 390 per night per person for extra beds with breakfast.

Maximum capacity of extra beds in a room is 1.

Maximum capacity of babycots in a room is 1.

Any type of extra bed or baby cot is upon request and needs to be confirmed by the hotel.

Restaurant

We are opened round the clock

Breakfast time: from 7.30 a.m. to 11.00 a.m.

Pets

Pets are allowed on request. Charges may be applicable (200 UAH).